Tech Support

Tech Support

How to get Tech Support for your School Cafeteria Scanners and Pin Pads Here are the easiest ways to get support for your most frequently asked questions: Using your devices Visit our Download page to download your Quick Install and User manuals. Make sure to enter...
CCD Barcode School Lunch Scanner

CCD Barcode School Lunch Scanner

We often get technical questions about our school cafeteria input devices and since we were asked what is a CCD scanner, we will take the opportunity to clarify this for everybody. A CCD school lunch scanner is a charge-coupled device with a sensor that captures a...
Barcodes Supported by AlphaScan QR Express School Lunch Scanner

Barcodes Supported by AlphaScan QR Express School Lunch Scanner

Following our previous post regarding questions about the barcodes supported by AlphaScan 1D, let’s now have a look at our best-selling school cafeteria QR scanner pin pad combo. Our most versatile and fastest model yet, AlphaScan QR Express is specifically...
Choosing the Best School Cafeteria Scanner Pin Pad Model: 1D Vs QR

Choosing the Best School Cafeteria Scanner Pin Pad Model: 1D Vs QR

While we were presenting our school nutrition input devices at SNA ANC, a few visitors inquired about 1D and QR pin pad barcode readers, asking which model would be the best choice in the long run. Well, that one is easy! If your school is currently only using 1D ID...
1D School Cafeteria Scanners Reading Barcodes Off Phones

1D School Cafeteria Scanners Reading Barcodes Off Phones

Another question we have been getting is whether our 1D school cafeteria scanners were able to read 1D barcode off phones. The answer is Yes. Both AlphaScan 1D and AlphaScan QR Express combo school lunch scanners are able to read 1D barcode off phones. Our stand-alone...